Office: Lee & Associates, Charlotte 

Classification:  Non-Exempt

Report to: President & Vice President

Job Description: The Lee & Associates, Charlotte  office is seeking a highly organized and detail-oriented Client Services Specialist to support our agents in managing the listing and marketing process for commercial real estate properties. This role involves coordinating marketing efforts, preparing listing materials, maintaining property listings, and assisting with client communications. The ideal candidate will have strong administrative skills, the ability to multitask in a fast-paced environment, and proficiency with various marketing and real estate software tools.

 Primary Responsibilities:

• Manage the listing process by creating listing files, ordering and maintaining property signs, and coordinating the print and Internet marketing of listings by communicating directly with the Marketing Team.
• Manage the listing proposal process by gathering information, performing any relative research and communicating directly with the Marketing Team.
• Assist in preparation of marketing materials within company branded templates and standards from information provided by Brokers, including but not limited to property brochures, broker opinions of value, listing/representation proposals, tour packages, presentations, property email blasts, etc.
• Manage the maintenance of agent’s listings. Effective management of the agent’s listing pipeline is best done through daily communication and regular weekly meetings.
• Internally track and monitor all property listings to ensure accurate dissemination of information, timely renewals, and marketing updates.
• Input deal information, create commission invoices, and submit for
• Prepare miscellaneous contracts including listing, purchase, and buyer/tenant representative agreements, letters of intent, broker opinions of value, and addendums.
• Coordinate agent/client meetings, showings, tours, and, occasionally, listing
• Manage agent’s calendar, contacts, and professional social media accounts as requested
• Assist with the day to day duties of the office including but not limited to serving as the secondary back-up for answering the main telephone line and maintaining company listing files.
• Additional duties upon request

Qualifications & Skills:

• A bachelor’s degree is preferred, along with 1-2 years of relevant work experience, or an equivalent combination of education and experience.
• Experience in commercial real estate and/or marketing preferred
• Commercial real estate education and license (provisional and above) a plus
• Proficiency with Microsoft Office 365 required.
• Proficiency with tools like Adobe Creative Suite (particularly Photoshop & InDesign), Canva, Buildout,Dealius, Constant Contact, Prezi, Salesforce, Apto, &
• Courteous, friendly, positive
• Detailed oriented and dependable
• Able to maintain a high level of confidentiality
• Respond well in a fast-paced environment
• Ability to work with minimal supervision, and initiate and work independently as well as cooperatively with others
• Ability to prioritize and work on multiple projects simultaneously
• Strong organizational and time management skills
• Excellent verbal and written communication skill